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About AVIS

Privacy Policy

Privacy Policy

Welcome to the AVIS Hong Kong Website ("Website").

At AVIS Hong Kong ("AVIS", "we," "us," or "our"), protecting your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our Website or services. We comply with the Personal Data (Privacy) Ordinance (PDPO) (Chapter 486) of the Laws of Hong Kong and other applicable privacy regulations.

 

1. Scope of this Privacy Policy

This Privacy Policy applies to all users of our Website. It outlines:

· The types of personal data we may collect.

· How we use and process your personal data.

· Your rights regarding your personal data.

 

2. Information We Collect

When you use our Website, we may collect and process the following types of personal data:

a. Information You Provide

· Contact Details: Your name, email address, phone number, country of residence, driving license details, and age range.

· Marketing Preferences: Interests, communication preferences, and language preferences.

· Booking and Feedback Information: Details of your bookings, inquiries, and feedback submissions.

b. Automatically Collected Information

· Usage Data: Pages visited, clicks, browsing patterns, referring webpages, and search queries.

· Device Information: Device type, IP address, operating system, browser type, session frequency, and geolocation.

· Cookies and Tracking Technologies: Data collected using cookies, beacons, and similar technologies. For details, refer to our Cookie Policy.

 

3. How We Use Your Information

We collect and use your information for the following purposes:

a. Service Provision

· To process bookings, respond to inquiries, and manage customer accounts.

· To provide and enhance our Website’s features and functionality.

· To facilitate promotional activities, events, and prize distributions.

 

b. Personalization and Marketing

· To tailor content, offers, and services to your preferences.

· To send you promotional materials, updates, and newsletters (subject to your consent).

· To use location-based services to suggest nearby attractions, provide navigation, or deliver location-specific notifications.

c. Business Operations

· To conduct analytics, research, and audits for improving our services.

· To ensure security, prevent fraud, and address technical issues.

· To maintain internal records and comply with legal or regulatory obligations.

 

4. Direct Marketing

a. Marketing Communications

We may use your personal data (e.g., name, email, geolocation) to inform you about travel-related services, offers, and events. Communications may be via:

· Email

· SMS

· Post

· Targeted online advertisements

b. Third-Party Marketing

With your explicit consent, we may share your information with third-party partners for joint campaigns or direct marketing purposes.

c. Your Rights

You may opt-out of receiving marketing communications at any time. To opt-out:

· Follow the unsubscribe instructions in our emails.

· Contact us using the details in the "Contacting Us" section below.

 

5. Sharing Your Information

We may share your information with the following parties:

a. Affiliates and Partners

· AVIS offices worldwide and business partners, such as hotels, airlines, travel agencies, and restaurants, to provide requested services.

b. Service Providers

· Third-party vendors for IT support, payment processing, marketing, and analytics.

c. Regulatory Authorities

· Government or legal authorities, if required for compliance with legal obligations.

d. Event Sponsors

· Authorized contractors for event management, prize distributions, or promotional activities.

e. International Transfers

Your data may be transferred outside Hong Kong to our affiliates or service providers. We ensure that international transfers are conducted securely and in compliance with applicable laws.

 

6. Cookies and Tracking Technologies

Cookies and tracking tools are used to enhance your browsing experience and analyze site usage. You can manage your cookie preferences through browser settings. For more details, see our [Cookie Policy].

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

 

8. Data Security

We take reasonable measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Security measures include:

· Encryption

· Access controls

· Regular system updates

However, no system can guarantee absolute security. You acknowledge this risk when providing your information.

 

9. Your Rights

Under the PDPO, you have the following rights:

· Access: Request a copy of your personal data held by us.

· Correction: Update or correct inaccurate data.

· Erasure: Request deletion of your data, subject to legal obligations.

· Opt-Out: Withdraw consent for direct marketing or data processing activities.

To exercise your rights, please contact us (see "Contacting Us" below).

 

10. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy practices or content. Please review the privacy policies of any linked sites you visit.

 

11. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or business operations. We encourage you to review this page regularly for the latest updates.

 


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